Refund Policy

30-Day Money-Back Guarantee

We want you to be completely satisfied with PitchLab. If you are not happy with your purchase for any reason, you can request a full refund within 30 days of your order date.

This applies to all subscription payments and one-time purchases made through our platform.

How to Request a Refund

To request a refund:

• Visit paddle.net and use their refund request tool with your order reference.
• Or contact our support team and we will help process your request through Paddle, our payment provider.

Refunds are typically processed within 5–10 business days and will be returned to the original payment method.

Our Payment Provider

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

For more details, you can also review Paddle's Refund Policy.

Questions?

If you have any questions about our refund policy, please reach out through the Service or our support channel and we will be happy to help.